Policies FAQ

Clear answers before you request an appointment

These quick answers explain how requests, scheduling, privacy, and payment are handled at Alexandra Barber Studio.

How are appointment requests reviewed? Open

Each request is reviewed manually for schedule and travel fit. We follow up to confirm details before your appointment is accepted.

How do cancellations work? Open

If you need to cancel, please notify us as early as possible so the slot can be offered to another client and your request history stays in good standing.

How do rescheduling requests work? Open

Send your preferred new date and time, and we will review availability and travel timing before confirming the updated appointment.

How are my personal details used? Open

Your details are used only to manage booking requests, coordinate appointment logistics, and contact you about your upcoming service.

Why is my service address collected privately? Open

Address details are collected privately so we can plan travel, arrival timing, and service setup without publishing or sharing your location publicly.

How is payment handled after service? Open

Payment is handled directly after the appointment. No payment, card collection, or checkout is processed through this website.

Policies

Privacy and Terms

We keep our policy language clear so you know exactly how appointment requests are handled for Alexandra Barber Studio. These guidelines support trust, privacy, and a smooth booking experience.

Privacy Policy

We collect only the information needed to review and manage your appointment request. This includes your name, preferred contact details, service interest, location details, and communication through [email protected].

  • Contact and address details are used only for appointment handling and service communication.
  • Private home address information is not published anywhere on this website; business contact references may use 2421 Travis Rd/Hephzibah/30815 only where needed for communication.
  • We keep communication focused on service coordination and customer support via [email protected].

Cancellation Policy

If you need to cancel, please send notice as early as possible so the time can be offered to another client. Frequent last-minute cancellations may affect future request approval.

  • Cancellation means ending the current appointment request or confirmed time slot.
  • Notice helps maintain schedule fairness for all clients.
  • For urgent issues, contact [email protected] and we will do our best to assist.

Rescheduling Policy

Rescheduling is different from cancellation: your request remains active, but the date or time changes. We will offer the next suitable slots based on service area and availability.

  • Submit reschedule requests as early as possible for the best options.
  • New times are not automatic and must be confirmed by the studio.
  • Service timing may vary slightly due to travel and schedule conditions.

Terms of Service

Alexandra Barber Studio operates as an appointment-request service. Submitting a request does not create an automatic booking confirmation.

  • All appointment requests are reviewed and approved before confirmation.
  • Payment is handled separately after service and not through this website.
  • By requesting an appointment, you agree to provide accurate contact and service details and to communicate through [email protected].

Need clarification before requesting a visit? Email [email protected] or contact us and we will guide you through the process.